FAQ
Answers to the questions collectors ask us most. Still have a question? Call (856) 832-4299 or email cs@sportsintegrity.com.
Is Sports Integrity legit?
Yes. Sports Integrity has sold authentic autographed sports and entertainment memorabilia since 2000. We're based at 111 Richardson Ave., Swedesboro, NJ 08085, and the owner is Joe Coppola. Every autographed item comes with a certificate of authenticity and/or tamper-evident hologram from PSA/DNA, JSA, Beckett (BAS) or Fanatics Authentic, as well as approved vendors. Every purchase is backed by our lifetime 200% money-back guarantee. We're trusted by thousands of verified collectors, and our promise is 5-Star Service Always. You can read what customers say on Trustpilot.
How do you authenticate your autographs?
1) We source from private signings, direct athlete and celebrity partnerships, and established suppliers. 2) Every autographed item ships with a COA and/or tamper-evident hologram from PSA/DNA, JSA, Beckett (BAS) or Fanatics Authentic, as well as approved vendors. 3) Where available, the certificate number is listed on the product page so you can verify it on the authenticator's website. 4) Signing photos or event details are included when available. Full details: Authenticity Guarantee.
Is every item autographed?
No. Most of our catalog is hand-signed and comes with a COA and/or hologram from PSA/DNA, JSA, Beckett (BAS) or Fanatics Authentic, as well as approved vendors. We also sell unsigned memorabilia, sealed trading-card boxes and display cases. Check each product page for details.
Which authenticators do you use?
Our autographed items are authenticated by PSA/DNA, JSA (James Spence Authentication), Beckett Authentication Services (BAS) or Fanatics Authentic, as well as approved vendors. The authenticator is named on the product page.
How do I verify my certificate or hologram number?
Find the certificate number on your COA, letter or hologram sticker (it's also on the product page where available), then enter it in the authenticator's own online cert lookup on the PSA/DNA, JSA, Beckett (BAS) or Fanatics Authentic website. If you can't find your number or the lookup doesn't match, email cs@sportsintegrity.com with your order number and we'll help.
What is your money-back guarantee?
We offer a lifetime 200% money-back guarantee. If PSA/DNA, JSA, Beckett (BAS) or Fanatics Authentic ever deems an item we sold not authentic, we will refund 200% of your purchase price. Proof of purchase from Sports Integrity and the original COA/hologram are required. Details: Authenticity Guarantee.
What is your return policy?
You may return most unused, original-condition items within 30 days of delivery. Items must come back in the same condition they left us, including any tags and certification/authenticity stickers; removed tags or authenticity stickers void the refund. The buyer pays return shipping unless the return is a result of our error (an incorrect or defective item). To start a return, email cs@sportsintegrity.com with your order number for approval. Full policy: Shipping & Returns.
How much is shipping, and how fast do orders ship?
Shipping cost is calculated at checkout based on your order and the shipping option you choose. Orders ship Monday through Friday via USPS Priority Mail or UPS. Upgraded shipping is available at checkout for faster delivery.
Do you ship internationally?
Yes. We ship internationally via USPS International Air, USPS International Priority Mail or UPS, with rates calculated at checkout. Customs can sometimes delay international shipments, and the buyer is responsible for any import or customs fees.
Can you find a specific item for me?
Often, yes. Looking for a specific collectible? Contact us or email cs@sportsintegrity.com with your request, and if we don't have it we'll do what we can to get you a certified one.
Do you buy collections?
Yes. Sports Integrity buys autographed memorabilia, signed jerseys, trading cards, game-used items and entertainment collectibles, vintage and modern, from single pieces to entire collections. Get a no-obligation offer on our Sell Us Your Collection page.
Where are you located?
Sports Integrity is an online-only store based in Swedesboro, NJ (business address: 111 Richardson Ave., Swedesboro, NJ 08085). We don't have a retail showroom or walk-in visits, and most orders ship from us directly. Local pickup is available by appointment; call (856) 832-4299 to arrange one.
Do you hold private signings or accept send-ins?
Many of our items come from private signings. Contact us to ask about upcoming signings or send-in opportunities.
