Refund policy
Return Period
SportsIntegrity.Com LLC accepts returns within thirty (30) days of delivery.
Eligibility
Returned items must be unused and in the same condition in which they were shipped, including all certification or authenticity stickers, holograms, and certificates of authenticity (COAs). Items with removed or damaged stickers, holograms, or COAs are not eligible for a refund. Proof of purchase is required.
Return Authorization
All returns must be requested and approved by email before the item is shipped. To request a return, contact cs@sportsintegrity.com or call (856) 832-4299. Items returned without prior authorization will not be accepted.
Return Shipping
The customer is responsible for return shipping costs, except where the return results from our error, such as an incorrect or defective item. In those cases, SportsIntegrity.Com LLC will cover return shipping.
Damaged or Incorrect Items
Customers should inspect each order upon delivery and notify us promptly of any item that is damaged, defective, or incorrect.
Exchanges
We do not process direct exchanges. To obtain a different item, return the original item under this policy and place a separate order.
Refunds
Once a returned item is received and inspected, we will notify the customer by email whether the refund has been approved. Approved refunds are issued to the original payment method. Posting times depend on the customer's bank or card issuer.
Contact
SportsIntegrity.Com LLC, 111 Richardson Ave., Swedesboro, NJ 08085. Phone: (856) 832-4299. Email: cs@sportsintegrity.com. SportsIntegrity.Com LLC is an online-only retailer and does not operate a walk-in storefront. Local pickup is available by appointment; please call (856) 832-4299 to schedule.
